What Our Customers Think About Us

At Reynolds Restoration Services, we take pride in providing top-notch customer service and timely response to all clients in need of emergency services and reconstruction. Don’t take our word for it- just take a look at our impressive Google reviews left by satisfied customers. Our reputation is built on providing outstanding assistance when it matters most, no matter the scale of the damage.

We strive to deliver exceptional results while maintaining transparency and professionalism throughout the entire process. Our team is committed to your complete satisfaction and ensuring that your property is restored to its pre-loss condition. Thank you to all our valued customers for sharing their experiences through their glowing testimonials.

Harrisburg

Central PA/Corporate Office
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Philadelphia

Eastern PA Office
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Baltimore

Metro D.C. OFFICE
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Joseph Butera
Experienced water damage in our finished basement right before the holidays. Reynolds was onsight right away the same day and went to work on vacuuming the water and drying impacted areas. Their quick action minimized the damages. We used Reynolds to manage the repairs (drywall, new flooring, trim...), too and they were great. If you get Tom as your project manager you won't have to worry about a thing. He knows his stuff and advocates hard with insurance to get the job done right. Our basement is back to 100 percent. Thank you Tom and team.
atul yadav
They renovate the bathroom and it was perfectly fine and very less time. Very cleanly done and quality is perfect.
I will use their services again.
Olivia DuBois
Todd and Nate were absolutely incredible! They were super thorough and cleaned anything that could have been in the vicinity of the flood. They have gone absolutely above and beyond, and were incredibly communicative and kind. Thank you Reynolds Restoration!! My basement has never smelled better.
Colleen Thomas
A small kitchen fire necessitated homeowners insurance restoration. I am so thrilled and excited about the outstanding job done by Reynolds Restoration. I included before and after photos. Ismery Martinez, Maria Amaya, and later, Steve did an excellent job!. Ismery and Maria truly complement each other. They got my kitchen squared away in no time. I am disabled and I try my best, but I have never seen my kitchen floor look so good. No hesitation here. I would sincerely recommend Reynolds Restoration for all your needs.
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Scott Landis
Your team was quick to respond to our disaster. Medigation was rgth on spot and had back in service the following Sunday. Recon was great with the response once the insurance co approved. Great job!
Colletta King
Zaire Wilson and Diablo did a fantastic job! They rate more than the five stars! It took awhile to get the materials but Zaire was very professional and kept me informed frequently!
Colletta King
Walden Dalbey
Two large trees hit our house during a storm, resulting in major water and structural damage from the main beam in the roof to the basement three floors below. The remediation and repair crews from Reynolds and their subcontractors were all very professional, did excellent work, cleaned up afterward, and were pleasant to deal with. It was a slow process, but good workers can be hard to schedule. Wesley Tanaka, the project manager from RRS, came to our house several times, listened to our questions and concerns, discussed options with us, and monitored the progress. He also was a very good person to work with and we are very pleased with the final result.
Hastur
I worked with Anthony Williams and their restoration team at a fire loss. Everyone was friendly, helpful, attentive and professional. I spoke a bit with Anthony and he seems to be someone that genuinely wants to help people. They made a challenging loss much, much easier. Wish we could have them work with us every time!
Carl Fink
Reynolds did a great job replacing all floors in our 1200 sq ft condo, and haloed us work through the insurance issues. Special thanks to Zaire Wilson and his team for a great job.
Elizabeth Rorer
We had a problem with our floors buckling from a water leak in a pipe and when Ed was called they came right away and after 5 days of treatment the floors went down and we can't thank you enough.
Nikki Santiago
I truly enjoyed meeting Steve, Ismery, and Gissell. They were incredibly respectful, friendly, and polite. I highly recommend asking for them for your next visit!”
Michael Mancini
Last week I called looking for a cleanup and sanitizing of a sewage back up at my place of business. They came within the hour of the phone call to asses the work. They gave me a quote and propsal the next day and then the day after that Zaid and Mike were onsite working. They cleaned and sanitized everything I asked quickly and safely. The room where the sewage backed up was back to normal and it looked (and smelled) like nothing ever happened there. I can not recomend them enough.

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