24 hour emergency services 1.888.277.8280 Get Help Now
24 hour emergency services 1.888.277.8280 Get Help Now

What Our Customers Think About Us

At Reynolds Restoration Services, we take pride in providing top-notch customer service and timely response to all clients in need of emergency services and reconstruction. Don’t take our word for it- just take a look at our impressive Google reviews left by satisfied customers. Our reputation is built on providing outstanding assistance when it matters most, no matter the scale of the damage.

We strive to deliver exceptional results while maintaining transparency and professionalism throughout the entire process. Our team is committed to your complete satisfaction and ensuring that your property is restored to its pre-loss condition. Thank you to all our valued customers for sharing their experiences through their glowing testimonials.

Harrisburg

Central PA/Corporate Office
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Philadelphia

Eastern PA Office
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Baltimore

Metro D.C. OFFICE
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Sam Heffner
We used Reynolds for water damage from a broken toilet tank. The damage was pretty extensive, it was on two floors of our home. After being recommended by our insurance company, we called Reynolds and they were in our home within 2 1/2 hours. They immediately began cleanup, including setting up dehumidifiers. Because of their prompt service it kept the damage from being worse than it could have been. Reynolds respects your property and your time. Their attention to detail is second to none, as is their communication throughout the entire process. They are top notch professionals in my opinion!! Huge shout out to Maria, Greg and Edin they were BEYOND AMAZING!!! It's because of them and the others at Reynolds that I dealt with that make this a 10 star company.
Rupal Dodiya
We used Reynolds Restoration's services for our home. They were extremely professional, prompt in responding and transparent throughout the process. Ms. Mary Amaya was a delight to work with. She paid great attention to detailed, constantly communicated with me and help us tackle the project as expected. I highly recommend them.
Justin Cole
Reynolds’s did an excellent job at the FDA helping us dry out and prevent mold in our building after a large chilled water line break. They are always our first call when events like this happen. I want to recognize Steve, Edin, Barry, Gene, Zack, Ismery, Jonas, Greg and Chris for all of their hard work.
vonzell bandy
Received excellent service from Reynolds, the team members Edin, Ismary and Steve were very knowledgeable, polite and very careful with my personal items. Thank You Guys - Great Job!!
Patricia Mehlmann
Patrick was very friendly and responsive. Ensured the work was meeting our expectations throughout the entire process. Came out several times to check in on the work as well.
Donna Murray
Patrick was very professional and help me with all my needs The crew that came out did an excellent job I was very satisfied with the work of Gene and Jonas
Aaron D Camp
Reynolds Restoration Services (RRS) was referred to me by my homeowners insurance after a minor flooding incident occurring in my basement. Immediately after the water damage was reported, RRS contacted me to set up time to dry things out and inspect for mold. The project manager for my particular claim was Ann-Marie Wargo. Ann-Marie's team were for the most part, all super efficient, courteous and professionals at their work. During the restoration of my basement, due to pandemic related shortages and a few errors, the project stretched out a bit longer than expected. In one incident, RRS had just installed new flooring, and one of the painters on the project accidentally spilled paint on the carpeting. The unfortunate part about this circumstance, is though the painter tried to remedy the situation to no avail, he was not upfront about the accident-- rather, I discovered it after he departed. I was afraid that in filing a complaint to have it replaced, I'd be met with pushback or perceived to be a nuisance. However, I explained the situation to Ann Marie and she went above and beyond to get the carpet replaced, and was incredibly diligent at making sure all the matters of the project were completed to my liking. Beyond the scope of conducting transactional work, Ann Marie was always an absolute joy to speak with, and responded quickly and graciously to my many requests. Overall, I am happy with this experience, and would choose this service under Ann Marie's management again!
Robert Cogswell
They were great! We have a hotel and they came in and out. They got done what we needed with no issues or complaints. We have used them many times and will continue to use.
vincent agnone
Wind blew the rubber flat roof off my house. I called at about 10AM. They send over Jeffrey Spencer to check it out. He inspected, made recommendation for temporary solution to protect my house from Rain that was on the way. He preformed intended work. Showed pictures after so I could see what he did. Rain came next multiple times over the next few days, NO LEAKS. Worked with Jeffrey Spencer, Shari Wharton & Rayna. Everyone was excellent, thanks for keeping my home dry! Highly recommend.
Varun Ponmudi
Exceptional. Reached out to Reynolds after some water damage from storms earlier in the year. I was concerned that as a residential job they might not be able to fit me in or prioritize me - but honestly it was 5* service from the very first interactions with Tayler and Patrick thru the work completed by Gene and his team. I had some personal time constraints and urgency to get the work done and they were so accommodating. They were also more keen on absolute perfection in their work than I was. To top it off they worked really well with insurance. All around exceptional experience and I will seek out Reynolds for any future work that might be needed.
vincent agnone
Wind blew the rubber flat roof off my house. I called at about 10AM. They send over Jeffrey Spencer to check it out. He inspected, made recommendation for temporary solution to protect my house from Rain that was on the way. He preformed intended work. Showed pictures after so I could see what he did. Rain came next multiple times over the next few days, NO LEAKS. Worked with Jeffrey Spencer, Shari Wharton & Rayna. Everyone was excellent, thanks for keeping my home dry! Highly recommend.
Barb McLaughlin
The Reynolds’s crew did excellent work in restoring my water damaged kitchen ceiling to better than new. From start to clean up everything was handled professionally and thoroughly. I’m so happy with the result and thankful for everyone’s hard work and attention.

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