Residential Emergency Services

“Asim was very professional and friendly. Came right on time and assessed the property profusely.”

– Nicole R., Baltimore, Md.

Residential Water Damage

“I was very happy with the job Thomas and Barry did to help go through things that were damaged by the water. They removed it all and dried out the basement. I hope I never have to go through this again but I would certainly call Reynolds if I needed.”

– Jeanne S., King of Prussia, Pa.

Commercial Emergency Services

“There was a water pipe break in our high rise that affected units on almost 15 floors! Ed and his crew were on site within 2 hours even though the break occurred at 4 pm. By 7:30 he had fans and dehumidifiers running in our unit which greatly limited the damage to our unit. Ed returned several times to check on progress. He made this whole ordeal much less stressful than it could have been.”

– Steve H., Commercial Client, Philadelphia, Pa.

Commercial Emergency Services

“Reynolds is an outstanding company to deal with. All team members are prompt, courteous, and professional. Reynolds kept our office aware of progress with weekly updates on a very large-scale loss and was always available for questions. Their attention to detail on what an insurance company needs to process a claim is outstanding. I cannot recommend this company high enough. We will continue using Reynolds on our losses in the future.”

– James D., Commercial Client, Elkridge, Md.

Residential Water Damage

“Reynolds was quick to come to the house and get the water damage mitigated promptly. Repairs were done quickly and professionally. Jeffrey Spencer especially had a keen eye for detail and was always friendly and courteous.”

– Brain E., Harrisburg, Pa.

Residential Emergency Services

“We want to personally commend Wesley Tanaka, Project Manager. Reynolds Restoration Services, Elkridge, MD, for his professionalism and responsiveness in overseeing a replacement window in our house due to vandalism.”

– Joan S., Elkridge, Md.

Commercial Emergency Services

“Reynolds Restoration Services is a top tier company. We had extensive flooding at our commercial biotech company with significant damage to our finished office spaces. Their crews were on site very quickly and had the situation assessed and under control by the end of the first day. Services included water removal, carpet extraction, mold inspection, drywall and insulation removal and more. Jose and his crew were courteous, professional and hard working. These guys made a bad situation much easier to handle, working with the insurance company to get things straightened out. The Emergency Response Manager Connie was very attentive and kept me and our company informed throughout every step of the process. Would absolutely recommend this company!”

– Jay G., Commercial Client, Elkridge, Md.

Residential Water Damage

“We contacted Reynolds for a water damage leak from our second-floor bath to our first-floor bath. Within an hour they sent Zack to survey the damage and immediately begin the drying process. The fast response aided in making damage minimal. Zack was professional, courteous, and punctual. He maintained constant communication with me regarding progress. I definitely recommend this company.”

– Melissa C., Philadelphia, Pa.

Residential Emergency Services

“Emerson was fantastic, his work was wonderful, he was always on time, personable and friendly. He kept me updated on the progress, the work area was kept clean and it was completed promptly!”

– Kelly, Elkridge, Md.

Residential Water Damage

“Several weeks ago, our hot water heater burst causing flooding in our basement. I called a couple of places with little or no response. However, Steve from Reynolds Restoration responded to my call immediately and was at my home in about an hour. He assessed the situation, set up delivery of the needed equipment, and the drying out began within about 2.5 hours. The service was prompt and efficient. I highly (and enthusiastically) recommend Reynolds Restoration!!”

– Beverly S., Baltimore, Md.

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